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Terms & Conditions :

Conditions


All schedules are correct at the time of placement on the website. Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver reserves the right to alter the schedules as it deems necessary. Whilst every effort is made to maintain the service, no responsibility will be taken for inconvenience due to delayed service and any additional cost or expenses. The passenger, acknowledges by their acceptance, that Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any other company or person providing services included in this transfer. Further, Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver accept no responsibility for any sickness, labour disputes, machinery breakdown, government restrains, acts of war and terrorism, weather conditions, traffic delays, defect in any vehicle of transportation that is caused. Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver also reserves the right to cancel, change or substitute any service and to decline to accept or retain any passenger at any time for any reason. Every effort would be made by the company to ensure that vehicles arrive on time. The company shall not be held responsible or liable for any delay that occurs which is beyond our control. Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver shall not be held responsible or liable for any delays caused by airline, passengers missing flight/ship or flight/ship time changes.


Baggage


Baggage includes all items which accompany a passenger whilst aboard an Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver vehicle, either within the baggage storage bins, trailer or carried on board by the passenger. The total amount of baggage entitlement per person is two pieces excluding carry on baggage. All baggage, including carry on baggage and personal items, is the sole responsibility of the passenger as Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver accepts no responsibility and shall not be liable for theft, loss or damage to any passenger baggage and personal items, whilst in a Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver vehicle. Any baggage that is left aboard a Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver vehicle will be carried to our head office and stored at the owners risk for no more than 3 months, an administration fee will apply for the return of the lost baggage at the owner's expense.

Any luggage weighing in excess of 25kg shall remain the owners responsibility to load and unload from the vehicle or trailer.

Drug or Alcohol Intoxication


Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver can refuse to carry or remove from a service a passenger who in the reasonable opinion of the Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver employee is intoxicated by drugs and/or alcohol and who may or may not pose a potential threat to themselves, others or property. Any and all additional costs incurred as result of the refusal to serve, or the removal from the service, will be the responsibility of the passenger. Smoking is also not permitted by law in any vehicle supplied by Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver


Violent, Disorderly & Aggressive Behaviour


Violence, disorderly conduct ad aggression will not be tolerated. A person may be asked to leave or refused entry on to the Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver vehicle prior to reaching their destination. If person/s are in the opinion of the staff members violent, disorderly or aggressive towards the bus driver, staff members or fellow passengers the company reserves the right to refuse travel or to remove a passenger from the service.


Food and Beverage Consumption

Food and beverage are not to be consumed on any Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver vehicle.


Refund and Cancellation Fees

Cancelling a confirmed and paid booking less than 24 hours prior to your pickup booking scheduled time, will result in a cancellation fee equal to 50% of the total booking price. Cancelling a confirmed and paid booking more than 24 hours prior to your pickup booking scheduled time, will result in a cancellation fee equal to 20% of the total booking price. Transfers are to and from airport, hotels and your destination, which is specified and confirmed in your booking only. Schedule date changes are permitted. All requests for amendments must be directed to, Bundaberg & Wide Bay Shuttle Service + Hire-A-Driver, who will implement the request.


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